Orders are processed before they are shipped out to our customers. Processing usually takes 1-3 days.
Orders are then shipped by UK Standard Delivery which usually takes 3-7 business days to reach you. (This does not include Saturday's and Sunday's.) Deliveries may take longer than usual due to the pandemic, but hopefully this is not the case. The price of the shipping delivery ranges from £1.99 to £2.99 depending on the product and which shipping method you decide to use.
We also ship internationally which usually takes 5-14 days.
If your order is taking longer than it should, please contact us on Instagram: @cbsbeautyuk.
Because of the current circumstances due to the pandemic and for hygienic reasons, we do not allow refunds or exchanges of our items under any circumstances.
If your product arrives damaged or faulty, contact us (via Instagram: @cbsbeautyuk) within 48 hours of receiving the product and we can issue a refund upon our approval when you return our item.
Refunds given will be sent to the payment method you used to buy our product within 7 days.